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Smart Card Information and Guidelines

What is ePerolehan Smart Card?
ePerolehan Smart card provides a high level of security for transactions done electronically with the Government of Malaysia. Each Smart Card comes with an embedded digital certificate used by ePerolehan system to identify and verify your identity. The ePerolehan smart card diagram is as follows:

What should you do once you have obtained the ePerolehan Smart Card?
ePerolehan Smart card enables you to access the ePerolehan system in order to transact with any Government agencies that also use the ePerolehan system. When you access the system, you are able to view any potential Purchase Orders or Purchase Inquiry issued by the Government agencies. You may also check your electronic catalogue status and make necessary amendments directly in the system.

As soon as you have obtained the ePerolehan smart card, you can start preparing your computer infrastructure and components to suit the system requirements through the guidelines provided.

The Role of Supplier’s Administrator and User
ePerolehan system requires all companies that apply for the ePerolehan smart cards to appoint an officer as the supplier Administrator to administer the other users in the company.

  • Supplier Administrator is an individual appointed by the company to manage all Government procurement transactions through the ePerolehan system whilst having the responsibilities to manage the company’s profile in ePerolehan.

    Only one Administrator is allowed for each Company, preferably someone in the Managerial or Executive position.

  • Supplier User is an individual appointed by the Company to manage all Government procurement transactions through the ePerolehan system. He/she does not have the right to manage the profiles of other users.

    A Company is allowed to have more than one User.

Certification Authority (CA)
The Certification Authority for ePerolehan smart card is DIGICERT SDN. BHD. They are responsible for programming and issuing the digital certificate and PIN number for the ePerolehan smart card. They can be contacted at:

Address  :  Digicert Sdn. Bhd.
    Lot 2-1 Enterprise 1, Technology Park Malaysia
    57000 Kuala Lumpur
Tel  :  03-89961600
Fax  :  03-89961054
Web  :  www.digicert.com.my
Email  :  customercare@digicert.com.my
Working hours: Mondays-Fridays from 9.00 a.m. till 5.30 p.m.

Request for Additional ePerolehan Smart Card
For any additional smart card requests, you may choose to make either an online application or manual application. There are no limits on the number of cards that can be applied by a company.

For online application, the Supplier Administrator needs to login to the ePerolehan system using the smart card and request for additional card for the user(s). After submitting the online request, the supplier need to send the payment and a copy of IC to the address stated in the website. The request will be process only upon payment receipt.

For offline application, the authorized personnel of the company may submit an application for the smart card via the smart card request form that can be downloaded from the ePerolehan website. The supplier can submit the completed form with the payment to the address stated in the form.

Next >>

 
Smart Card Information and Guidelines
» Smart Card Information
» General Guide
» Setting up your equipment to use eP
  1. Step 1: Installing Your Smart Card Reader
  2. Step 2: Testing Your Smart Card Reader
  3. Step 3: Testing Your ePerolehan Smart Card and Pin
  4. Step 4: Smart Card PIN Change Guide
» eP SmardCard Care Guideline