FAQs with regard to KSP's Letter to Suppliers

What must I do to be ready to use the ePerolehan system? When must I get ready? What are the benefits of using the ePerolehan system? What do I need to do if I am not a registered supplier? Is there any training provided on how to use the ePerolehan system? What if I am a supplier who provide services only? Does the ePerolehan system cater for service providers? Where can I get help if I do not have the necessary infrastructure or if I do not know how to use them?

Q1. What must I do to be ready to use the ePerolehan system?

Firstly, you must register online with the Ministry of Finance by using the ePerolehan supplier registration system. Secondly, you must apply for a personalised Smart Card – this smart card will be issued to the ePerolehan user’s name and serves as a security feature to help to authenticate the person as the authorised user when doing any online transactions with the Government.
Click here to access the Smart Card application form

After that, you will require a smart card reader to help you use the ePerolehan Smart Card.
Click here to access the list of your nearest smart card reader vendor

Finally, if you are a Direct Purchase supplier to the Government, you must upload and approve electronic product/service catalogues. ePerolehan currently offers free data entry services for 10 product/service items, to be uploaded into ePerolehan.
Click here to access the Electronic Catalogue Form

The Ministry of Finance has issued a letter "Pelaksanaan Perolehan Kerajaan Melalui Sistem ePerolehan" S/K.KEW/PK/EP/1100/000000/143/23 Jld. 3 (7) dated 3rd December 2002 to all suppliers registered with the Ministry of Finance to urge them to get enabled with the necessary infrastructure to use the ePerolehan system. If you fail to do so, the Ministry of Finance has cautioned that you may risk losing doing business with the Government. Therefore, it is advisable for you to get ready fast.

The online procurement process will improve efficiency and provides faster turnaround time in your daily business operations to/from the Government.
Click here for more information on benefits to suppliers

You need to register through ePerolehan to become a registered supplier. The ePerolehan system provides for both Contractor and Consultant types of registrations and applications.
Click here for guidance

Yes, we provide comprehensive training for all the ePerolehan Modules.
Click here to access the registration form for the relevant Training course that you wish to attend   or
Click here to download the Computer-Based Training (CBT) module

Yes. The ePerolehan system is built to serve suppliers and vendors who supply products, services or both.

You may call our ePerolehan Customer Service at 03-8312 2525 and request for a guide on “How to get enabled for ePerolehan” or you may refer to any one of our ePerolehan Service Points authorised by Commerce Dot Com.
Click here to reach the ePerolehan Service Point nearest to you

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